Our specialist team is experienced in regulatory affairs, product development, quality assurance, drug safety, medical information, copy approval, project management, training and market access.

We can provide support at all levels, from strategy through to administration, which allows us to tailor our services to meet your specific needs as your company moves from innovation and development to the market place.

JensonR+ was formed in 2011, through a joint venture with the regulatory consultancy, Dr Regenold GmbH. Our clients range from small innovators and entrepreneurs, through to Blue Chip corporations, and come from the human and veterinary pharmaceutical, cosmetics, foods, devices, herbals and legal industries.

After the referendum which resulted in the decision for the UK to leave the European Union, and with UK exit negotiations underway, it became apparent that there was a large degree of uncertainty of what the post Brexit landscape would look like. JensonR+ prides itself on being a professional and adaptable organisation, this ensures we deliver consistently high levels of service, support and successes. As part of our continuing commitment to all our clients, existing and new, in 2017 we announced the formation of JensonR+ (Ireland) Ltd – our Ireland based office – to ensure we can continue to provide our clients with our full service offering. We believe that this proactive attitude to Brexit will help protect your brands, equity and help you build strategic blueprints.

Meet our team:


Sarah Ware
Sarah Ware Chief Executive Officer JensonR+ Ltd

Chief Executive Officer

Sarah Ware BSc (Hons); MTOPRA

Sarah is a pharmaceutical industry professional with more than 25 years of experience. After graduating from Exeter University with a degree in Biological and Medicinal Chemistry, Sarah joined GSK as a medicinal chemist. At GSK, she gained experience in drug discovery, development and project planning before moving into regulatory affairs in 2002.

Sarah joined the regulatory team at JensonR+ Ltd in 2010 and during this time has successfully delivered many regulatory projects and procedures.

Sarah became Chief Executive Officer in 2015 but remains involved in a wide portfolio of projects and enjoys guiding clients through the regulatory minefield.

Sarah has two teenage children. She enjoys running in her spare time and is extending that to duathlons.

Nicola Hardman
Nicola Hardman JensonR+ Ltd


Nicola Hardman BSc (Hons); MRSB; Pg Dip Reg Affs; Dip Pharm Ethics; FTOPRA

Nicola is a pharmaceutical industry professional with more than 20 years of experience in ethical pharmaceuticals.

She is a fellow of TOPRA, a qualified pharmaceutical ethicist and a BARQA trained lead auditor.

Nicola is currently an MHRA-registered responsible person. She is also a registered reviewer for medicines promotional copy with MHRA, ABPI (PMCPA) and PAGB.

She is a company director for the technical consultancy businesses, JensonR+ Ltd and JensonR+ (Ireland) Ltd.

Prior to becoming a consultant, Nicola gained extensive experience in the fields of regulatory affairs, quality assurance and market access.

In her day-to-day role, Nicola provides RP oversight, auditing, advice and training on medicines supply chains, designs and builds GDP and GMP quality systems, conducts due diligence and gap analysis exercises, provides strategic and market access advice, and medical/technical writing support.

James Hall
James Hall JensonR+ Ltd


James Hall BSc (Hons); FTOPRA

James joined JensonR+ Ltd in 2012 and has over 25 years’ regulatory experience predominantly in the OTC sector of the industry.

His background covers a wide spectrum of areas including regulatory strategy and implementation, borderline products, promotional copy approval, reclassifications, medical devices and pharmacovigilance. James has worked with several major pharmaceutical companies and a wide scope of entrepreneurial clients. He is a board member within JensonR+ Ltd.

James has a degree in Applied Biology and is a fellow of TOPRA.

His role within Jenson covers business development, regulatory strategy and implementation for clients, promotional copy review and regulatory team management.

Paul Quinn


Paul Quinn

Paul is a qualified person with over 18 years of experience in the pharmaceutical industry. Paul graduated from Dublin City University with a degree in Chemical and Pharmaceutical Science in 2001. He has held a number of laboratory-based roles with Athlone Laboratories, Pfizer and Allergan before moving into quality assurance in 2009.

Having held management positions in quality assurance and quality systems, Paul went on to complete the MSc in Pharmaceutical Technology and Quality Systems in UCC graduating in 2016.

Paul joined JensonR+ (Ireland) Ltd in 2019 as a qualified person and has been heavily involved in the setup of the quality system at the Dublin office which has now been granted a Manufacturing and Importation Authorisation by the HPRA. Paul is responsible for batch release and associated activities.

Paul has three children and enjoys playing football in his spare time.


Janet Worrell

Head of Regulatory

Janet Worrell FTOPRA

Janet joined JensonR+ Ltd in April 2019, as regulatory affairs manager based in the Nottingham office. This followed running her own consultancy business, consult2deliver limited, based in BioCity Nottingham. She began crafting her regulatory skills at Thomas Kerfoot and Medeva in Ashton under Lyne, before moving to 3M as the global regulatory lead for Qvar, the first CFC-free beclomethasone inhaler.

Her first role in OTC medicines began at Boots the Chemist, gaining approval of new consumer medicines for the new Republic of Ireland stores, before transferring to senior roles within Boots Healthcare International, supporting Strepsils globally.

Operational roles combined with global regulatory responsibilities saw a return to dry powder inhaled drug development with Vectura. Latterly at Boots Pharmaceuticals she was the head of innovative regulatory affairs, assessing solutions for consumers in healthcare, covering medical devices, food supplements through to reclassification strategies.

Ben Smith

Regulatory Manager

Ben Smith MChem (Hons)

Ben is a pharmaceutical industry professional with more than 5 years of international regulatory affairs experience in licenced pharmaceuticals and investigational medicinal products.  He is currently a manager in the regulatory affairs team of the technical consultancy business, JensonR+.

Prior to becoming a consultant, Ben gained extensive experience supporting a major blue-chip company in the quality assurance, compliance and regulatory affairs activities of a prescription medicine sold in over 100 countries worldwide before moving into CMC regulatory affairs for a multi-site clinical research organisation.

Ben joined JensonR+ Ltd in October 2019 supporting clients with a wide range of technical and strategic regulatory activities for medicines and borderline products.

Neil Prideaux

Regulatory Manager

Neil Prideaux BSc; MTOPRA

Neil and his team are involved with the preparation and submission of marketing authorisation applications along with their maintenance post approval. He oversees the regulatory management system, which is used for the managing and generation of eCTD submissions.

Neil joined JensonR+ Ltd in 2012 after gaining a PGCE from the University of Exeter. He previously studied part time to obtain an HNC in Applied Science followed by a BSc from the Open University. He became regulatory manager in 2017.

Due to his previous experience working in regulatory for a contract manufacturer of cosmetics, he can provide regulatory advice to clients considering marketing cosmetics in the EU. Before working in regulatory he worked in retail and as an assistant analyst for a medicines manufacturer.

Neil has two school-age daughters.

Matthew Burton

Technical Manager

Matthew Burton MTOPRA, IRCA

Matt is a QA/RA professional with over 25 years of experience in the pharma sector. Matt started out as an organic chemist at Tripos/Exelgen where he utilised robots to synthesize and purify drug-like compounds.

Matt joined the JensonR+ Ltd team in 2010. His expertise covers development, manufacture, distribution, QA and regulatory affairs across multiple dosage forms, medical devices and borderline products.

Matt leads the medical device function at Jenson and he supports clients by providing regulatory intelligence and technical oversight from concept and throughout the full product lifecycle. Matt can support you with UKRP services, technical writing, strategic advice, due diligence/gap analysis. He authors medical device technical files (EU and UK MDR) and creates full Quality Management Systems (QMS). Matt is a talented project manager and a discerning trouble-shooter as well as a lead auditor (GxP, ISO) and he can act as your regulatory expert for authority interactions.

Matt writes and presents bespoke medical device training courses as well as being a presenter at industry events. He is an MHRA-registered Responsible Person (RP) and a member of TOPRA.

A lifelong surfer, Matt has two young children and a passion for growing rare palm trees and hardy tropical gardening.

Anna Johnstone

Senior Regulatory Officer

Anna Johnstone

Anna Johnstone joined JensonR+ as a Senior Regulatory Officer in November 2021 with more than 12 years of regulatory experience within the generics pharmaceutical industry.

During her career she has gained experience in many aspects of regulatory and medical affairs, including marketing authorisation maintenance, safety variations, UK national and DCP/MRP submissions, renewals, prescribing information and medicines information service provision. Anna also has experience of compiling eCTD sequences and the submission of applications using CESP and the MHRA portal.

Anna previously trained as a Pharmacy technician, employed for 5 years in North Devon District Hospital working in Medicines Management.

Melanie Joy

Senior Regulatory Officer

Melanie Joy BSc (Hons), MRSC CChem. MTOPRA

Melanie is a pharmaceutical industry professional with more than 24 years of international regulatory affairs experience in OTC and prescription pharmaceuticals.

Prior to becoming a consultant, Melanie gained extensive experience within large multinational organisations, small development companies and clinical trials organisations preparing submissions to support initial and post-marketing applications in the EU, US and other global territories.

Melanie worked as an analyst prior to entering the field of regulatory affairs.

Melanie currently prepares dossier modules, manages submission procedures and coordinates preparation of scientific advice packages for clients.

Sue Lakeman

Senior Regulatory Officer

Sue Lakeman BSc (Hons), MTOPRA

Sue is a pharmaceutical industry professional with more than 20 years of international regulatory affairs experience.  Prior to this Sue worked for 10 years as a formulation scientist, providing in depth technical background to support her regulatory expertise.

Sue joined JensonR+ Ltd in 2013, prior to which she gained extensive regulatory affairs experience within large multinational organisations, including EU, US and national procedures over a broad range of OTC and prescription pharmaceutical products.

In her day-to-day role, Sue provides strategic advice to clients, through all stages of product development and post-approval. Sue has a particular expertise in procedure management and technical writing support.

In her spare time, Sue is a keen wildlife enthusiast, with a special interest in whale and dolphin conservation.

Kathryn Vale

Senior Regulatory Officer

Kathryn Vale BSc (Hons)

Kathryn joined JensonR+ Ltd as a regulatory officer in August 2019 with more than 12 years of regulatory experience within the pharmaceutical industry. She graduated from the University of the West of England in 2007, with a BSc (Hons) degree in Biomedical Science. She has since achieved the TOPRA Postgraduate Certificate in Regulatory Affairs from the University of Wales.

During her career she has gained experience in many aspects of regulatory and medical affairs including marketing authorisation maintenance, safety variations and renewals, maintenance of food supplements and cosmetics, change of ownership applications and medical information service provision. Kathryn also has experience of compiling eCTD sequences and the submission of applications using CESP and the MHRA portal.

Kathryn enjoys running in her spare time and hopes to complete her first marathon in 2020.

Natasha Barrow

Regulatory Officer

Natasha Barrow

Natasha joined JensonR+ in 2020 as a recent graduate from the University of Leeds. She graduated with a first-class honours degree in Biological Sciences, with Industrial Placement. During her placement, she worked at Johnson & Johnson in Regulatory Affairs, Medical Devices. Before joining JensonR+ Natasha worked as the Marketing Coordinator for another consultancy firm and previous to this, as a Pharmacy Assistant at a pharmacy in Leeds. As a Regulatory Affairs Officer, she recently completed the TOPRA Autumn Introductory Course in Pharmaceutical European Regulatory Affairs and hopes to apply this knowledge to her new-found role at the company.

During her free time, Natasha enjoys running, cooking and painting.

Faizah Rasul

Regulatory Officer

Faizah Rasul

After completing her BSc in Biomedical Science at Nottingham Trent University in 2015, Faizah completed her MSc at Aston University in the same discipline. Upon graduation, she spent some time working within an ISO:17025 accredited microbiology laboratory, testing water samples for the detection of pathogenic Legionella species using techniques such as microscopy, Maldi-TOF, qPCR and latex agglutination.

In 2017, Faizah began working as a Clinical Trials Associate within a Clinical Research Organisation. She spent the last 4 years providing support to the project management, clinical operations, medical, and regulatory teams on several phase III/V trials within neurology, cardiology and nephrology. During this time Faizah gained an insight to all phases of a clinical trial including feasibility, start-up, conduct and close-out, as well as knowledge related to Clinical Trial Management Systems and eTMF.

Faizah joined the team at JensonR+ in January 2022. She will initially support the clinical team, working on bioequivalence studies as a Senior Clinical Officer, after which she will transition into the Regulatory team as a Regulatory Officer.

During her free time, Faizah enjoys reading, yoga, and trying out new foods.

Francesca Ward

Regulatory Officer

Francesca Ward

Francesca graduated from Cardiff University with a 1st class BSc (Hons) in Biochemistry. As apart of her degree she undertook a placement year at Konstanz University in Germany, researching muscle related proteins in a crystallography lab. Prior to this, she spent a short period of time at Macau University in China as an IAESTE intern in an oncology research lab.

Francesca joined JensonR+ Ltd as a graduate in 2020. Within the company she works as a Regulatory Officer and has begun her career completing the TOPRA Pharmaceutical European Regulatory Affairs course and supporting the regulatory team in product lifecycle management and preparation for a deal/no deal BREXIT future.

In her spare time, she enjoys playing netball and tennis and plans to make the most of the North Devon coastline by learning to surf.

Susan Child

Scientific Officer

Susan Child

Susan is a pharmaceutical industry professional who joined JensonR+ Ltd in 2012.

She administers, and provides project management of, the copy approval system for promotional materials; she can also provide regulatory review in line with the ABPI Code of Practice and the MHRA Blue Guide.

Susan enjoys managing the interface with clients and consultants, and also obtains export certificates, notarised documentation and consular legalisation. She has a legal and civil-service background, with 5 years working for DEFRA following time as a junior legal executive.

An awful lot of her spare time is spent writing fiction, pursuing publication and reviewing novels, which means editing and copy editing her own work. This love of written language spills over into her day job.

Karen Bradshaw

Administrative Officer

Karen Bradshaw

Karen acquired her BA HONs degree in Contemporary Travel Management in 2005, after which she began her career in Event Management as a Venue Sourcing Team manager, organising overseas conferences for the Pharmaceutical industry.

During her career, Karen’s experience included extensive travel, venue sourcing, pharma compliance, client management, project management, proposal writing networking, negotiation and quality control.

Karen joined the team at JensonR+ Nottingham in October 2021. Karen will be supporting the team and our clients on regulatory projects

Karen has two small children and her passion is music, she is part of the singers club and enjoys attending festivals and concerts.


June Gacquin

Head of Quality (GMP)

June Gacquin

To follow…

Sarah Chikhani

Head of Quality (GDP)

Sarah Chikhani MBA MPharm

Sarah joined JensonR+ in 2021 as Head of Quality Assurance with more than 13 years’ experience as a registered Pharmacist. Sarah has worked in both primary and secondary healthcare before moving into the Defence sector supporting the procurement, logistics and supply chain of pharmaceuticals and medical devices to the UK Armed Forces.

As a Pharmacist, Sarah has held various managerial roles before embarking in quality assurance as a Responsible Person in 2018, gaining a working knowledge of GDP and quality systems.

In her current role, Sarah heads up the QA team providing support and oversight of quality operations to ensure they meet the needs of the Company and its clients. In addition to that, Sarah also undertakes client projects including provision of Responsible Person and Responsible Person (import) support.

Sarah completed an Executive MBA from Cranfield University and has a CIPS Diploma in Procurement and Supply.

Sarah enjoys running, playing the piano and hiking with her dog.

Claire Crewe

Quality Manager

Claire Crewe

Claire has a varied career background. She was born in North Devon and relocated to London in 1996, where she served as a metropolitan police officer for 12 years.  Claire became a detective constable working in the homicide command, gaining experience in complex investigations, analysing data and detailed record keeping.

Following the birth of her daughter, Claire and her family relocated to Devon and she joined Accord Healthcare working in the quality assurance department.  Claire’s skills were transferrable to the pharmaceutical industry and she gained a detailed knowledge of GMP and GDP working for this multi-national pharmaceutical company.

Claire joined JensonR+ Ltd in April 2019. In her role as QA Manager she heads up the Quality Management System Team where she assist the Company, its employees and clients in fulfilling GxP responsibilities in terms of quality and quality systems

Claire has one young daughter and enjoys running, cooking and spending time with her family.

Lara Melchiorre

Quality Manager

Lara Melchiorre

Details about Lara to follow soon…

Chloe Child

Responsible Person

Chloe Child MChem, AMRSC, MTOPRA

Chloe joined JensonR+ Ltd as a graduate in 2016, after gaining a first-class Master of Chemistry (MChem) degree with Honours in Chemical Biology from the University of Warwick. Within the company, Chloe works cross functionally as part of both the regulatory and quality departments.

Chloe is currently an MHRA-registered responsible person (RP).

As part of the regulatory team, Chloe is involved in the preparation of marketing authorisation applications, building eCTD submissions and publishing. Alongside this, other regulatory activities include due diligence and the submission and maintenance of WDA licences via the MHRA portal.

Chloe provides RP oversight, auditing, support with the set up and maintenance of quality management systems and designs supply flows for human medicines in both ambient and cold chain conditions.

In her spare time Chloe enjoys keeping active and exploring the Devon coastline.

Charles Matthews

Responsible Person

Charles Matthews

Charles has worked within the pharmaceutical industry for 8 years. He was previously a Warehouse & Logistics Manager as well as an IT Manager. Becoming an RP was a natural step for Charles, after having the insights of different the departments within his previous company.

He has a passion for compliance and safety as well as technology and how this can be used as a tool to connect us in the world of pharmaceuticals.

Outside of work, Charles is interested in cars and football.

Stan Perch

Responsible Person

Stan Perch

Stan has worked within pharmaceutical and healthcare transport for the last 10 years. Originally as a transport planner then working his way through compliance and more recently as a Quality Manager for a number of Pan-European supply chains. He has audited extensively throughout Europe, to current GDP, and brings a wealth of knowledge and experience of pharmaceutical and healthcare supply chains.

Stan joined JensonR+ in 2020 and compliments our QA team with additional specialist knowledge to further enhance the services we offer to our customers.

Stan has a passion for his motorbike and likes spending time camping with his 3 grown up children and dog.

Luke Brobyn

Quality Officer

Luke Brobyn

Luke joined JensonR+ in September 2020 as a Quality Officer and brings over a decade of Food Industry knowledge and Manufacturing.

His experiences are mostly drawn from Quality Assurance & Control from within the food industry and he has an understanding of GMP and GDP requirements and supports the RPs within the Jenson team.

Luke is big fan of football and most sports, However American football and Premier league football are his favourite. He also enjoys painting miniatures, reading, running, going to the gym and spending time with his family.

Within the quality team Luke acts as the Co-ordinator for Client Quality systems, supports the company Management Team and RP’s with their duties. He also supports company project managers with client relationship and task management. Alongside this Luke maintains the SOP system management and coordination, ensuring documentation is filed appropriately and adheres to compliance requirements.

Caterina Cioffi

Quality Officer

Caterina Cioffi

Caterina graduated with a master’s degree in Medicinal Chemistry at University of Naples in Italy. She worked for two years as researcher in medicinal chemistry before getting her PhD in Organic Chemistry in the Royal College of Surgeons in Ireland. Caterina switched from research to Pharmaceuticals at the beginning of 2021 joining a Regulatory Team as CMC Specialist where she was responsible for the technical evaluation for regulatory content and submission.

Caterina joined JensonR+ (Ireland) Ltd in September 2021 as QA Officer and is involved in quality support services.

Katie Humphrey

Quality Officer

Katie Humphrey

Katie graduated from Swansea University with a BSc (Hons) in Medical Genetics. In her final year she specialised in molecular microbiology and molecular structure analysis. Once she completed her degree, she explored different parts of the world for a year before finally joining the life sciences manufacturing industry as a team leader, in which she has 6 years of experience and gained knowledge of GMP and risk assessing.

Katie made the switch from manufacturing to pharmaceuticals when she joined JensonR+ Ltd. in July 2021 as a QA Officer. Her role includes keeping an eye on the internal QA needs and making sure Jenson are compliant with all GxP guideline as well as helping other departments with any quality-based needs.

In her spare time Katie enjoys playing puzzle based and adventure video games to keep her brain working. Then when she want to turn her brain off, she loves to read and fight dragons for a while.



Rebecca Liversedge

Head of Medical

Rebecca Liversedge BSc (Joint Hons); MSc

Rebecca joined the company in 2015 and has over 19 years’ experience within the pharmaceutical industry working in generic medicines, traditional herbal medicines, veterinary pharmaceuticals, food supplements, pharmacovigilance, clinical trials monitoring and quality assurance. Rebecca has also received GDP Responsible Persons training.

Rebecca has previously worked extensively in UK based pharmaceutical manufacturing plants as a regulatory professional and has worked within several pharmaceutical consultancies. Rebecca also holds a Post Graduate Certificate in Education and uses this skill to deliver training. In the past, she has also been on the editorial team for the TOPRA publication.

Rebecca is a keen rower of Cornish pilot gigs, a six-person crewed sea going rowing boat; as a member of her local club, she often competes in weekend rowing regattas held around the beautiful local coastlines of Devon and Cornwall.

Mandy Jeffery

Pharmacovigilance Operations Manager

Mandy Jeffery

Mandy is a qualified RGN with over 20 years’ nursing experience including working on clinical trials, oncology, gastroenterology, prostate cancer and hepatitis C.

She joined the team at JensonR+ Ltd in 2018 working across both PV and MI services, initially as medical information scientist and pharmacovigilance officer. She has now taken on the role of scientific manager, continuing to develop and expand the MI service. Her role also includes RMP-writing and signal management and and she continues to work across both MI and pharmacovigilance, applying her wide ranging clinical knowledge base to both areas.

Mandy has two teenage children and enjoys a variety of exercise which is handy when she is married to a personal trainer. She regularly participates in both ballroom and latin dancing and has recently started to practice yoga. Other interests include walking, cooking, baking and musicals.

Erika Barbarosie


Erika Barbarosie

Erika acquired her first master degree in Biology (research) in 2015, after which she began her career in Pharmacovigilance. She has worked for several service providers and pharmaceutical companies in the clinical and post-marketing settings.

During her career, Erika has gained experience in many aspects of the pharmaceutical industry, such as pharmacovigilance, veterinary PV included, and medical information. She has returned to college and completed her second master’s degree in Pharmaceutical Medicine at Trinity College. She is a qualified Internal Auditor and certified PQS Lead Auditor.

Erika Joined the team at JensonR+ Ireland in November 2020, as an EU/EEA QPPV. Since then, she has been involved in the set-up of the Irish office and PV systems, looking to support our clients with a wide range of pharmacovigilance activities. Before joining JensonR+, she held the same position at a MAH. She is also a member of both the International Society of Pharmacovigilance (ISoP) and Pharmaceutical information & Pharmacovigilance Association (PIPA).

Erika is a mythology buff; she holds a degree in Greek mythology and in her spare time, she enjoys travelling to ruins, archaeological sites and related locations.

David Lough


David Lough BSc. (Hons); MSc; APIPA

David is in his 3rd year as a pharmacovigilance professional with JensonR+ Ltd – his first role in the industry. David graduated from the University of Glasgow with a degree in Physics before completing his master’s in Biomedical Engineering at the University of Strathclyde.

In his day-to-day role, David is responsible for the handling and processing of safety information including ADRs and ICSRs, conducting literature reviews of published data and works closely with the deputy QPPV on the xEVMPD system.

In addition to this David works on JensonR+ Ltd’s medical device vigilance system and acts as an administrator for the global safety database.

David plays for his local football team, Fremington FC and is a keen golfer.

Diana Anuta

Clinical Operations Manager

Diana Anuta

To follow…

Rosaria Spina


Rosaria Spina MSc. 

Rosaria graduated with a master’s degree in Medicinal and Pharmaceutical Chemistry at the University of Naples Federico II.

Her career in pharma started in 2018 as pharmacovigilance quality management and compliance associate. This experience gave her a good understanding of GVP requirements and the quality management activities to ensure compliance with the regulations. Prior to this, she worked as a researcher involved in a nanomedicine project at University of Naples Federico II, and subsequently in an organic chemistry project at Royal College of Surgeons in Dublin.

Rosaria joined JensonR+ (Ireland) Ltd in September 2019 as scientific officer. She is involved in providing regulatory, pharmacovigilance and quality support services.

Helen Seurin

Deputy UK QPPV

Helen Seurin

Helen is qualified to graduate level in Natural Sciences with Biology from the Open University. She has over 22 years’ experience of within the generics pharmaceutical industry, 15 of which have been with JensonR+ Ltd.

She gained experience in drug regulatory and medical information with Cox Pharmaceuticals (now Accord) before moving to Jenson Pharmaceutical Services (now JensonR+ Ltd) in July 2004 as a regulatory and pharmacovigilance officer.

Helen is currently working as a senior pharmacovigilance officer with a particular responsibility as the company deputy qualified person for pharmacovigilance.

Helen has a young son and enjoys travelling in her spare time.

Lisa Courtier

Senior Pharmacovigilance Officer

Lisa Courtier Cert Health Sci; MPIPA

Lisa is a pharmaceutical industry professional with more than 9 years of experience in drug safety and pharmacovigilance roles and is a member of PIPA.

In 2010, she joined Celgene Ltd as a drug safety administrator, progressing to drug safety associate and eventually to specialist. She moved to North Devon in 2015 and joined JensonR+ Ltd as a drug safety officer.

Lisa is responsible for the handling and processing of safety information including ADRs and ISCRs, performing suitable follow-up activities with reporters, conducting literature reviews of published data, collecting information in relation to our partner SDEAs, signal management activities, PSMF updates and managing partner meetings.

She has a young daughter and enjoys outdoor activities such as camping, spending time at the beach and some occasional running.

Oscar Carter-Burns

Pharmacovigilance Officer

Oscar Carter-Burns

Oscar has recently joined JensonR+ Ltd as an officer in the pharmacovigilance department. This is his first role in the pharmaceutical industry following the completion of his BSc in Biochemistry at the University of Birmingham. In his final year he specialised in oncology and bacterial genomics, undertaking a final year project exploring the role of cytoglobin in the development of cancer.

Working closely with the UK and EU QPPVs in the pharmacovigilance department, his responsibilities include the reviewing of global and local literature, processing of ICSRs and ADRs as well as providing ad hoc support to projects in medical devices and bioequivalence studies.

Outside of work Oscar is a lifelong rugby lover, playing locally since the age of 6. Having previously captained his school team and represented the University of Birmingham 1st XV, he is currently preparing for a new season with Bideford 1st XV.

Mathew Barnes

Medical Information and Pharmacovigilance Officer

Mathew Barnes

Mathew has recently joined JensonR+ LTD as an officer in medical information and pharmacovigilance. This is his first role in the pharmaceutical industry following his graduation from the University of Bristol with a first-class honours degree in Biomedical science. In his final year Mathew took a focus in medical virology and microbiology, cancer mechanisms, advanced cell biology, and completed a final year project exploring genetic susceptibility to severe Dengue virus infection.

Mathew will be working cross functionally within the company providing medical and technical support in both medical information and pharmacovigilance. He will be supporting both the EEA QPPV in the execution of high quality and robust pharmacovigilance and the scientific manager in the provision and development of the scientific and medical information service.

Outside of work Mathew enjoys reading, cycling, podcasts and playing chess.

Lydia Gladstone

Clinical Officer

Lydia Gladstone

Lydia joined JensonR+ Ltd at the beginning of 2018 and works cross-functionally supporting both the technical and quality departments.

As part of the technical team, Lydia coordinates market access for clients, proof reading and processing copy approval materials.  She also assists with CMP/CPP applications when required.

Within the quality team Lydia manages the complaints process, alongside SOP system management and coordination, also ensuring documentation is filed appropriately and adheres to compliance requirements.  Lydia has an understanding of GMP and GDP requirements and supports the RPs within JensonR+ Ltd.

Lydia is a trained mental health first aider and the mental health champion at JensonR+ Ltd.  Before joining Jenson R Ltd, Lydia worked within programme coordination and student welfare/support. She has a first-class psychology degree.

Finance and Operations

Shane Sankey

Finance Manager

Shane Sankey BSc (Hons); AAT

Shane is a part-qualified (AAT) accountant with more than 20 years of experience in an accounting environment.

He is currently finance manager for JensonR+ Ltd having joined the company in 2012.  He previously spent nine years working for a leading IT services company, progressing rapidly from accounts assistant to accounts manager, a role he held for eight years.

Prior to gaining his AAT qualification, Shane achieved a 2:1 in his Environmental Sciences degree at the University of Greenwich.

Shane currently manages all areas of the accounts function for JensonR+ Ltd reporting in to the CEO, the JensonR+ Ltd board and company accountants. His day-to-day role includes raising invoices to clients, processing supplier payments, bank reconciliation and production of monthly management accounts, statutory reports and company budgets.

Rebekah Gladstone

Finance Team Leader

Rebekah Gladstone

Rebekah has had a varied and extensive working history in administration, including six years as PA to the sales and marketing director of a leading pharmaceutical manufacturer.  Prior to joining JensonR+ Ltd, her most recent role was administrative assistant to several Macmillan Cancer Support caseworkers.  The project’s aim was to assist people with cancer or a ‘life limiting’ condition to claim any eligible welfare benefit entitlement. She liaised with healthcare professionals to ensure they were getting all the support they required.

Rebekah joined JensonR+Ltd in 2014 as administration officer, barely getting a foot in the door before adapting her role to provide support to the QPPV and pharmacovigilance team.  Due to the growth of JensonR+ Ltd, Rebekah moved across to the finance department as finance assistant, in order to support the finance manager in providing a complete finance service to the whole of the company; addressing all issues of a finance nature and providing all relevant information to meet internal and external demands.

Jo Biederman

Support Services Manager

Jo Biederman

Jo is AAT qualified and has experience of working in admin and finance roles in both accounting practices and the pharmaceutical industry.  Prior to joining JensonR+ Ltd, Jo spent 7 years working as a finance officer for Perrigo.

In 2015, Jo joined the operations team at JensonR+ Ltd as an administrative officer.

In her day-to-day role, Jo is responsible for providing administrative support to all teams within the company, including co-ordination of travel for staff, maintaining service provider contracts, business co-ordination and administration and she also provides support to the finance team and HR lead.

Jo has two teenage children and in her spare time she enjoys running and going to the gym.

Alex Shaddick

Administrative Officer

e: alex.shaddick@jensongroup.com

Alex Shaddick BA(Hons) Business Management

Alex joined the operations team at JensonR+ in 2020 providing administrative support to the teams across the company. Previously she worked in administration roles in Learning and Development and the public sector.

In her role Alex undertakes reception duties including welcoming visitors and co-ordinating meetings. She also manages the office equipment, co-ordinates travel arrangements and supports the management team.

Alex is a keen sewer, making clothes for herself and two young children.

Tracy Manley

Administrative Officer

Tracy Manley

Tracy joined the operations team at JensonR+ Ltd in September 2021, having previously worked as a receptionist for a local care company.

Her favourite past times are spending time with her husband, 2 teenage children and close friends. Outside of this she enjoys cooking, running, gardening and knitting/crocheting.

Linda Quinn

Administrative Officer

Linda Quinn

To follow…


Formerly the CEO of JensonR+ LTD, one of our company founders, currently a Director and a Board member, Martin has a long history of drug development and provision of strategic advice.

One of our Board members and an expert in business development, market access, portfolio-management, including due diligence and licensing, and product supply processes. Jutta is also the managing director of Dr. Regenold GmbH.

A pharmaceutical physican with more than fifteen years’ experience of drug development and commercialisation.

A practising physician with 20 plus years’ experience in medical and clinical functions, gained within diverse companies ranging from large multinationals to SMEs. Duncan has worked with people from a wide range of roles as well as with NICE, public health and policy advisory committees, and academia.

A pharmaceutical marketer in the UK and Ireland with over 25 years’ experience in all aspects of marketing, Linda supports JensonR+ Ltd with product launch plans, including pricing and reimbursement, and in promotional compliance.

Graham has a wealth of QA and QC experience gained across pharmaceuticals and medical devices. Graham currently assists JensonR+ Ltd providing support on clients QMS activities and training in QMS principles

Darren Daly is a Qualified Person with over 20 years experience in the pharmaceutical and Clinical Research Industries. Darren graduated from Athlone Institute of Technology with a Degree in Science.


JensonR+ Limited is a lead member of the international regulatory network regulanet®

regulanet® is a group of highly skilled, experienced, like minded individuals and their companies, who have come together to offer a complete healthcare development service. Together, we form a network with representation in over 90 countries throughout the world. The services we offer span all aspects of product development, from brand and company strategy, product formulation and development, packaging development and implementation, extensive clinical, medical and regulatory expertise coupled with technology sourcing, product licensing and world class project management capabilities.

Founded in 2001 by Dr. Regenold GmbH, regulanet® offers services to a wide variety of national and international healthcare and pharmaceutical clients. The members of the network provide advice and assistance on national and international projects and marketing authorisation procedures, including the decentralised, mutual recognition and centralised procedures within Europe.

Our clients can utilise all of the resources that regulanet® can offer, or just access a specific part of our capabilities. Whatever your requirements, a project leader will provide a single point of contact and coordinate all project activity across the network.

Over the years the services offered by members have been expanded and now include all aspects of development, regulatory and market access in their respective countries.

Ready to start? Let’s work together!