How can JensonR+ help you?

Within the European Union all holders of Marketing Authorisation are obliged to maintain a Scientific Service to answer and collate medical and scientific enquiries from healthcare professionals as well as members of the public. Our experienced team can provide a dedicated, English-language medical information service to supply high-quality, up-to-date information on medicines and medical devices. Our scientific service can also provide periodic trend analysis, weekly oversight reports, regular reconciliations against product safety and quality databases, FAQ documents to standardised requests and bespoke responses. We can also offer medical information training. Following the current Data Protection principles, all information received is handled to ensure appropriate security, including against unlawful or unauthorised processing, access, loss, destruction or damage when stored on our in-house database.

Based on the same site as our Pharmacovigilance Team, we have a direct and collaborative approach to the provision of medical information and scientific services and have direct access to experienced safety and medical professionals at all times, providing maximum reassurance to our clients, and leaving your customers in good hands. Our dedicated team of medical information professionals can provide:

  • First line medical information enquiry management

  • Timely and accurate responses to both simple and complex medical information enquires to both health care professionals and patients

  • Bespoke scientific service provision

  • Compliance with GDPR and ABPI standards

  • An efficient, professional and customer focused service

  • Initial Adverse Event, Device Reporting and Product Quality Complaints Receipt

Talk directly to one of our experienced team

Mandy Jeffery
Scientific Manager
Marilyn Brown
Medical Information Officer